Serdang, 18 January 2023 - The Bursar's Office has held a Bursar's Office Circular Briefing Number 6 of 2022: Refund Claims following some new amendments that have been set by the university management. This briefing was delivered by Puan Yusnawati binti Mat Isa, Head of the Financial Division of Staff Facilities located in the Auditorium Hall, Faculty of Veterinary Medicine, UPM.

The target participants are officers and staff directly involved in the management of refund claims, researchers and lecturers at all UPM Responsibility Centers including the Bintulu Sarawak Campus. This briefing is conducted simultaneously physically, online and can also be watched via the Bursar's Office's FB Live. A total of 1,220 participants have followed this briefing through all three delivery channels. The same briefing was also given in advance to all officers and staff of the Bursar's Office on January 12, 2023, most of whom were fully involved in the refund claim process.

Among the objectives of this briefing was held to provide a clear understanding of the payment claim limit policy, claim conditions and new special conditions to be implemented at UPM as set by the university management. The participants who attended gave positive feedback and many asked questions to get a more detailed explanation from the speaker. In addition to the topic of refund claims, Puan Yusnawati also touched on the rules applied through circular PK7 and AP 59 which are important for officers and staff responsible for managing the financial process at PTJ to observe.

Some of the questions raised by the participants regarding PK7 and AP 59 were also assisted by the Financial Officer of the Procurement Division Mrs. Ana Azrin Ahmad and Mr. Mohamad Fadzil Hanafi Ibrahim to provide explanations to the participants. This briefing has successfully achieved the expected objectives and all questions from the participants through the online zoom application have also received a direct response via chat with the help of Miss Wan Rozidayani Wan Mohammad, the Finance Officer who is also involved in the claim and payment process.

Hopefully, this concise, clear and easy-to-understand briefing for the participants will help the target group perform their duties at PTJ with better quality and most importantly comply with the current financial policies, policies and regulations in force.

Date of Input: 20/01/2023 | Updated: 20/01/2023 | aini_abd