IMPLEMENTATION OF SELF-AUDIT TO THE BURSAR'S OFFICE

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Serdang, 21 May 2025 – The Bursar’s Office of Universiti Putra Malaysia (UPM) conducted a self-audit for the Public Sector Conducive Ecosystem (EKSA) today as part of its continuous effort to strengthen a systematic, conducive, and innovative work culture among its staff.

This internal initiative aims to assess the effectiveness of EKSA implementation and ensure compliance with the university’s guidelines and standards. It also plays a vital role in identifying strengths and areas for improvement in creating a more organized, productive, and efficient work environment.

Previously, the Bursar’s Office has actively carried out various EKSA-supporting activities, including awareness briefings, regular gotong-royong (communal clean-ups), and learning visits to other government agencies such as the Department of Standards Malaysia to enhance EKSA knowledge and implementation.

Summary of Audit Findings & Improvement Recommendations by Zone

Zone	Key Issues Identified	Recommended Improvements
YEN	- Dirty walls and dusty artificial plants/equipment - Inconsistent labeling (desks, switches, shared spaces) - Unsightly sticker residue - Unused counters still labeled - Unclean meeting room & pantry	- Schedule regular cleaning - Standardize all labels - Remove labels from inactive counters - Monitor cleanliness in support areas
DINAR	- Outdated shared space labels (e.g., PYB) - Unrecorded asset disposal - Dirty floors - Damaged furniture (e.g., keyboard drawer) - Expired first aid items, faulty taps - Messy cables - Dusty decor items	- Update labels & inventory - Daily cleanliness checks - Repair furniture & facilities - Reorganize cables - Replace expired first aid supplies
EURO	- Emergency doors left open - Missing signage to roof access - Cabinet blocking emergency stairway access	- Ensure emergency doors remain closed - Install appropriate signage - Relocate obstructive furniture
CRUZEIRO	- EKSA corner lacks corporate image - Inconsistent labeling (staff workspace, files, equipment) - Missing or unprofessional staff movement chart - No equipment usage etiquette displayed - Expired fire extinguisher - Damaged furniture	- Upgrade EKSA corner aesthetics - Standardize labeling & charts - Display usage guidelines - Replace expired safety equipment - Repair/dispose of damaged items

Through this self-audit, the Bursar’s Office has successfully identified strengths and areas needing attention in the implementation of EKSA. These efforts reflect the office's ongoing commitment to fostering a high-quality, professional, and innovative work culture in line with UPM’s values.

Date of Input: 26/05/2025 | Updated: 26/05/2025 | aini_abd

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